Deposits, Withdrawals, and Verification on nhacai

Account verification is how we confirm your nhacai account belongs to you — and how we protect your balance if anything looks off. We'll ask for a government-issued photo ID, like a driver's license or passport, and a quick selfie to match the document. Some accounts may also need proof of address, such as a utility bill or bank statement. Upload everything

directly from your phone camera through the account settings screen — no printing or mailing needed. Once our team reviews your documents, verification status updates in your account profile. Most accounts complete this once and never see the prompt again.

Adding funds starts inside the cashier tab — tap the wallet icon from any page on mobile and you'll land there in one move. We accept PayPal, Venmo, and Play+ prepaid cards as your primary rails. PayPal and Venmo pull from your linked checking account or debit card, so there's no separate setup if you already use those apps. Play+ works like

any prepaid card: load it once and use the card number at checkout. Pick the method that fits how you already manage money, enter your amount, and confirm. Your balance reflects the deposit before your next page loads in most cases.

Withdrawals on nhacai route back through the same payment rail you used to deposit whenever possible. That means if you funded via PayPal, your withdrawal request goes back to that PayPal account — no extra steps to add a new destination. Venmo withdrawals work the same way, returning funds to your linked Venmo balance. Play+ payouts go back to the prepaid card.

Before your first withdrawal clears, we'll ask you to complete identity verification if you haven't already — that's a one-time step that keeps your account and your money secure. After that, subsequent withdrawals move faster since the check is already done.